Patient Portal

A patient portal is a website that provides direct access to the medical information recorded in your patient chart. Many patient portals support additional features, including the ability to pay bills or message physicians or care teams directly. athenahealth Patient Portals support these features and serve as a single resource for all your information, test results, etc.

Just visit our new Patient Portal and click the sign-up link below the Log in with athenahealth button. This will take you to the registration page, where you can create your new patient portal account.

To reset the password for your Patient Portal account, you must first navigate to the Patient Portal Welcome page. Once there, select the Forgot password link below the Log in with athenahealth button and follow the directions.

There are several ways to pay your bills securely. Here are your options:

If you already have an athenahealth account – you can log in to your Patient Portal at any time and make payments toward your balance.

If you’ve opted to receive text messages or emails from your healthcare provider – one of them likely includes a balance update, bill, or e-statement. Find one of these messages and follow the prompts to make a payment.

If you receive paper statements through the mail – you can follow these steps to use that statement to make a payment:

1. Go to payment.athenahealth.com
2. Enter the code from your statement
3. Pay your bill

Your test results can be accessed and reviewed through your Patient Portal. Log in to your athenahealth Patient Portal and look for the ‘Test Results’ tab on the left side of the page.

Text messages are an easy way to receive important information and notifications, like upcoming appointment alerts and billing notifications. But, before you can receive text messages, you must first give us permission to contact you that way. To give us permission to text you, you must update your notification preferences in your Patient Portal. Here’s how to do that:

1. Log in to your Patient Portal.
2. In the top right corner of the homepage, click on the drop-down arrow next to your name and select Notification Settings.
3. Check the boxes next to every channel you want to receive updates through. Your options include email, phone, and text messages.
4. Then select the types of update messages you want to receive. These can include Health Notifications, Appointment Reminders, Updates and Announcements, and Billing.
5. If you want to receive text messages, be sure to check the box to agree to the Terms and Conditions before clicking apply.

Yes, you can. To download your health records from your athenahealth Patient Portal:

1. Log in to your Patient Portal.
2. On the left side of the screen, select My Health.
3. Near the top of the page, select the Health Records tab.
4. Select a window of time and whether you want to download, email, or exchange your records with another provider directly.